International passenger contact centre — Poland
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Sun Traveller Contact Guide is an independent directory, not LOT Polish Airlines’s customer service team. The numbers above belong to the company, not this directory.
AN EXISTING TICKET
The airline's contact page includes Manage Booking and contact forms. Review the fare and ticket-issuer conditions before requesting a change or cancellation.
Start with LOT Polish Airlines’s official booking or help resource below to find the route for your ticket. Look at the replacement flight and any fare difference before accepting a change.
A cancellation may lead to a credit, a refund or no remaining value, depending on the ticket and circumstances. Read the options shown by the airline or ticket seller before confirming.
Keep the cancellation confirmation. A refund request may be a separate step, and this directory cannot approve or process it.
LOT 24-hour risk-free cancellation policyLOT 24-hour risk-free cancellation policyAn airline-initiated schedule change is different from choosing to cancel your own trip. Check the message from LOT Polish Airlines, retrieve your reservation and review the alternatives it offers before making changes.
This page is a contact guide, not a live cancellation feed. Confirm the status of a particular flight on the airline’s website or in its app.
Check the airline’s current help options